Privacy and Data Protection Policy

Users of the Henko website are informed, in compliance with current legislation on the protection of personal data, about this policy on the protection of personal data so that they may expressly, freely, and voluntarily decide whether they wish to provide this entity with the personal data that may be required from them on the website in order to access the products and/or services offered by INTERMEDIA.

The user must fill in the forms with truthful, accurate, complete, and up-to-date information.

INTERMEDIA has adopted the levels of personal data protection required by current data protection legislation, implementing the necessary technical and organizational measures to prevent loss, misuse, alteration, unauthorized access, and other potential risks. Likewise, we comply with the obligation of confidentiality regarding the data contained in our files, as established by the applicable data protection legislation.

Registering personal data through any subscription form also implies the user’s voluntary acceptance regarding the processing of their personal data by INTERMEDIA for the sole purpose of allowing the user to assess their digital skills and respond to their queries made via the chat service, if used. Furthermore, the data, in anonymized form, will be processed to extract statistical information about the use of and proficiency in digital skills in relation to professional profiles.

Basic Information on Data Protection

Data ControllerIntermedia
PurposeAssessment of digital skills and responding to possible related inquiries
Legal Basis / LegitimacyConsent of the data subject
RecipientsIndividuals or companies interested in collaborating with Intermedia
RightsAccess, Rectification, Erasure, Restriction of Processing, Objection, and Data Portability
Additional InformationPlease consult the Legal Notice and detailed information on data protection

INTERMEDIA is a trade name representing several entities:

  • Intermedia, with Tax ID G65731374
  • Intermedia, serveis d’orientació i intermediació, SCCL, with Tax ID F65763500
  • Intermedia Temporary Union of Companies, with Tax ID U13789227

Use of Artificial Intelligence Algorithms

This website uses AI algorithms to improve the experience of digital skills assessment, specifically to provide the user with a summary of their results from the questionnaire and relate them to the target professional profile. All data are processed in an anonymized manner.

Specifically, once the user completes the questionnaire:

  1. The system collects the results from the form, along with the selected profile and comments related to each area of the selected profile.
  2. Any personal data from the user are anonymized, and no data are linked to a specific user before being processed by the AI.
  3. Currently, the OpenAI (ChatGPT) API is used, and when using the enterprise API, it is specified that no data transmitted via this channel are used to train OpenAI’s algorithms.
  4. The response from OpenAI is then received, internally enriched, and associated with the end user.

What Are Your Rights?

Data protection regulations grant you the following rights:

  • Right to withdraw consent previously given.
  • Right of access: to know what type of data are being processed and the characteristics of the processing.
  • Right to rectification: to request the correction of inaccurate data.
  • Right to data portability: to obtain a copy of the data in an interoperable format.
  • Right to restriction of processing: when you consider it unnecessary.
  • Right to erasure: to request the deletion of data when they are no longer necessary for the purposes for which they were collected.

Additional Information

This Privacy Policy governs the processing of personal data provided by the user through the Henko website made available by INTERMEDIA to Internet users. This Policy forms an integral part of the Legal Notice, accessible at any time from the website.

The user guarantees that the data provided are true, accurate, complete, and up to date. If the data provided belong to a third party, the user guarantees that they have informed that third party of the contents of this document and obtained their authorization to provide their data to INTERMEDIA.

To ensure technical security and system diagnostics, INTERMEDIA may log IP addresses in an anonymized or aggregated manner. This information may also be used for analytical purposes to improve website performance.


Data Controller

INTERMEDIA is the data controller. If you or an authorized person have provided us with data, it will be processed in accordance with the provisions of current personal data protection regulations.

INTERMEDIA is committed to maintaining the confidentiality of personal data and has adopted measures to prevent their alteration, loss, or unauthorized access, in accordance with the Regulation.


Purpose of Processing

The sole purpose is to allow the user to assess their digital skills and receive responses to their inquiries made via the chat service. The anonymized data will also be processed to extract statistical data on the use of and proficiency in digital skills related to professional profiles.


Data Retention Period

Personal data will be kept for as long as necessary to fulfill the purposes mentioned above or to comply with legal obligations, unless the data subject requests their deletion.


The legal basis for data processing is the consent of the data subject.


Recipients

Access to personal data will be limited to individuals within the organization who need it to manage the request or assess digital skills, or to those who are legally required to receive it.

The following may have access to the data:

  • Employees performing administrative and technical support functions
  • Government officials or regulatory authorities when legally required

The data will not be shared with other entities or public administrations.

Security Measures

INTERMEDIA implements organizational, technical, and physical security measures to ensure the confidentiality, integrity, and availability of data throughout processing.


Exercising Your Rights

Users may exercise their rights of access, rectification, erasure, objection, restriction, and portability by contacting:

  • Postal Mail: INTERMEDIA (Attention: Data Protection Officer) Gran Via Carles III, 62, bx, Barcelona (08028), Spain
  • Email:lopd@intermediaocupacio.org

Any communication must indicate the reason for the request and include a copy of your ID card, passport, or any other valid document proving your identity.